Our software consultancy and support services are designed to help organizations increase application efficiency, reduce system downtime, drive high-performance and extend application life. We can offer various 24*7 support services based on your specific requirement.

  • Server management
  • Remote installation
  • Network troubleshooting
  • System backup and restore
  • Emergency support
  • Effective, speedy support anytime

Our service offerings are as follows:

  • Various help desk level support
  • End-user support
  • Ticket monitoring, resolution and logging
  • Resolution of basic IT problems
  • Installation/re-installation of basic applications
  • Help with using knowledge management tools
  • Resolving ad-hoc issues
  • Testing and releasing patches
  • Defect detection and root cause analysis
  • Minor enhancements and customization
  • Routine maintenance activities
  • Need-based interaction and follow-up with 3rd-party vendors

We operate on an SLA-based engagement model to provide high-quality consultancy and support services.